Right of withdrawal
Last updated: 2026-09-09
Draft. Business details and legal review are still pending. Fields marked TODO must be completed before sales open.
Withdraw from a contract
Withdrawal notice
You may withdraw from this contract without giving a reason within 14 days of its conclusion.
To withdraw, tell Pascal Lindenau, [TODO_LEGAL_OPERATOR], [TODO_LEGAL_ADDRESS], telephone [TODO_LEGAL_PHONE], using the email below or an unambiguous letter. You may use the model form below, but this is optional. Send your notice before the 14-day period ends.
Online withdrawal function and acknowledgement procedure: [TODO_WITHDRAWAL_ONLINE_FUNCTION].
Refunds
If you withdraw, we will refund all payments received under the contract without undue delay and within 14 days of receiving your notice. We use the original payment method unless you expressly agree otherwise. We charge no refund fee. No physical goods need to be returned.
Digital content and gift codes
For paid digital content supplied without a physical medium, the right expires when performance begins only if you expressly agreed to an early start, acknowledged the resulting loss of the right, and received the required contract confirmation recording both statements.
Sending a gift code alone is not treated as delivery of the underlying digital content or as a waiver of withdrawal. The buyer retains the withdrawal right unless a legally applicable exception has been fulfilled.
Model withdrawal form
Complete this form only if you wish to withdraw, and send it to the provider address or email below.
To: Pascal Lindenau, [TODO_LEGAL_OPERATOR], [TODO_LEGAL_ADDRESS].
I/We hereby withdraw from my/our contract for the following goods/services: ______
Ordered on/received on: ______. Order reference: ______.
Consumer name: ______. Consumer address: ______.
Signature, only for a paper notice: ______. Date: ______. Delete whichever does not apply.
Contact: support@tellmeyourstoryapp.com